You have provided extremely poor service. After sending a defective product, you are now asking me to visit the service center. I have sent several emails and made calls, but it seems to make no difference to you. The service you have provided is very disappointing. One should never shop online from anywhere other than Amazon or Flipkart. These companies even charge delivery fees, and after that the after sales service is extremely poor. The courier delivery date was **3 March 2026**, but I received the product on **5 March**. No delivery person’s contact details were shared with me. Instead, without even coming to my flat, DTDC marked the shipment **7D121886559 as not delivered with the remark “Receiver Not Available/Reachable.”**
I received the following message:
“DTDC 7D121886559 was not delivered as RECEIVER NOT AVAILABLE/REACHABLE. Please validate by clicking [https://1jx.in/DTDCCR/8ab3c580](https://1jx.in/DTDCCR/8ab3c580). DTDC doesn't seek any payment OTP.”
This is completely incorrect. Our society has an app that records entry and exit of every visitor, and no one can enter without security verification. From the records it is clear that **no delivery person came to the society at all**. After that I had to raise a complaint with DTDC, and only then the product was finally delivered.
The level of service you are providing is extremely poor. If you cannot manage the business properly, then customers should not be misled or inconvenienced like this.
The shopping experience was smooth and convenient. Everything was easy, and the after-sales support was great. Very satisfied with the service!
Great monitor at low cost , highly recommended to all people. Any time - I prefer frontech when compared to any other premium branda
Keep up your goodperformance please and strive to be always dependable. Nationalism and truthfulness may always be practiced.
Jai Hind
Product awesome......no doubt .....But very late delivery....even if Kolkata to Kolkata..... delivery partner must be changed....
Value for money product, hands down! No dead pixels, and the wall mount option is a bonus. The 3-year warranty gives peace of mind.