Frontech Wired Gaming Multicolor RGB Backlight Keyboard (KB-0014)

For the safety and convenience of our customers, only prepaid orders are currently accepted. You can choose from the following secure payment options:

· Credit/Debit Cards (Visa, MasterCard, etc.)

· Net Banking

· UPI & QR Code Payments

· Wallets: PhonePe, Amazon Pay, FreeCharge, PayZapp

If the amount has been debited from your account but you haven't received an order confirmation:

· Please contact our support team at �� info@frontechlimited.com or ☎️ 1800 345 4500.

· Share the transaction ID, email address used, and registered phone number to help us resolve the issue quickly.

· Customers can cancel orders only before they are confirmed and processed.

· Frontech may cancel an order in case of pricing errors, suspected fraud, policy violations, stock unavailability, or logistics issues.

· You can request a change in delivery address before the order is dispatched by contacting our customer support team.

· Please note: Once the order is shipped, the delivery address cannot be modified.

· Exchanges/replacements are applicable only for damaged, defective, or incorrect products.

· Requests must be raised within 24 hours of delivery, with photo or video evidence, via email or phone.

· Eligible refunds will be processed to the original payment method within 30 business days, depending on your bank or payment provider’s timelines.

· Eligible refunds will be processed to the original payment method within 30 business days, depending on your bank or payment provider’s timelines.

Yes. Warranty duration varies by product and is counted from the date of delivery. Warranty details are also mentioned on the product packaging. Please refer to the table below:

Warranty does not apply in the following situations:

· Improper Usage: Product not used as per the user manual.

· Physical Damage: Cracks, dents, or other visible damage.

· Unauthorized Repairs: Tampering or repairs done by unapproved technicians.

· Pest/Rodent Damage: Damage caused by pests or rodents.

· Accidental Damage: Includes liquid spills, exposure to moisture, extreme temperatures, voltage fluctuation, or broken wires.

· Use of Unauthorized Accessories: Damage due to third-party accessories not recommended by Frontech.

�� Email: info@frontechlimited.com

 Toll-Free: 1800 345 4500

Our support team is available to answer your queries and assist with orders, returns, and warranty claims.